Wristband VIP™ Return Policy

Have a Return?

Rely on the Wristband VIP™ 100% Satisfaction Guarantee Unopened items can be returned for any reason. Simply send the items back to us within 30 days of receipt and we will refund your money. When we receive your package we willcredit your account or the card you paid us with for the full purchase price of your product minus any shipping fees.

In the event of returning a free shipping item there is a mandatory deduction of $5.95 from your total refund if the new total order value is less than $100.

Damaged & Incorrect Items:  At Wristband VIP™ we do our best to package your product(s) so they will arrive to you in excellent condition.  Unfortunately, once the package leaves our warehouse, it goes through many hands and products may shift causing unintentional damage. Should you receive a product that has been damaged in transit, please contact us immediately for further instructions. Please do not discard the damaged product(s) and retain the original box and packaging as inspection is often required by the carriers.

Instructions:

1. Place items you are returning in sturdy packaging. Make sure all items are packed tightly and securely. We are not responsible for breakage during shipment of returned items.

2. Make a copy of the purchase order that was enclosed with your original order, highlight the items you are returning, and place the copy in the box with the products.

3. Use the mailing address label below to address your return shipment.

4. Take the package to your preferred shipping location to have it delivered to us. (If you are returning a product due to a defect or an error made by us, please contact us first in order to receive a return authorization.)

For online and catalog orders, the product ship date is the date of purchase. Wristband VIP™ reserves the right, at its sole discretion, to reject any return that does not comply with these requirements. You will receive a full refund for unopened items in the original form of payment and merchandise credit for opened items.

 

Make a return by mail: Send your purchase and receipt to our Returns Department and receive a merchandise credit:

Wristband VIP

Attention: Returns Department

225 Greystone Lane, #3

Rochester, New York 14618

 

Still have questions?

Our professional staff is ready to help you. Please connect with us through our contact us page. Thank you.

 

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